Terms

Terms and Conditions

Overview
A2Z Tradies is owned, operated, controlled and made available by Cloud Directories PTY Limited (Australian Company no: 601403614) ABN 96 699 019 570

A2Z Tradies provides an online directory for Trademan & Tradewomen as well as related suppliers to the trade industry.

Consumer Terms and Conditions

By using the Service offered through A2Z Tradies, you are bound by the terms and conditions as set out below. If you do not agree with any of these terms, you are prohibited from using or accessing the A2Z Tradies Website.
These Terms and Conditions shall be governed by and construed in accordance with the Queensland law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the QLD courts.

Disclaimer

(a) Although we make an effort to ensure tradesmen & women, suppliers and companies listed on the Website are legitimate & reputable and that the information on this Website is accurate, the listings are compiled from information supplied to us from the tradies, suppliers and companies listed and we cannot be held responsible for any errors or inaccuracies in such information or for the suitability or quality of any services or goods supplied by such third parties listed on or linking to the Website.
(b) The listings & advertisements on the Website does not imply our approval of the tradesmen, tradeswomen, suppliers or companies.
(c) We accept no liability for any transactions which take place between you and any parties listed on the Website.
(d) In using the Services provided by A2Z Tradies, you acknowledge that A2Z Tradies is not acting as a contractor or agent and is not responsible for any work done. It is the responsibility of the Customer to select a suitable Trade Professional and to negotiate the terms for any work that they undertake, and A2Z Tradies will not be involved or held liable for any agreement between the Customer and Trade Professional.
(e) We recommend that any Customer, before entering into a Agreement with any service provider, obtains confirmation of ABN, insurance cover, guarantees, licenses, qualifications and any other necessary document. If you suffer any problems or losses as a result of not obtaining or verifying these details, A2Z Tradies will not be liable.

Intellectual Property

(a) A2Z Tradies owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and you agree not use or copy any part thereof without our written permission.
(b) The intellectual property rights on postings, messages, text, files, images, photos, video, sounds, or other materials (“content”) Users upload to A2Z Tradies are retained by the copyright owner, and these are added to the site by Users at their own risk. In doing so you are giving expressed and irrevocable permission for us to store, display and use the content.

Ratings & Reviews

(a) A2Z Tradies is not responsible for the feedback content that customers or account holders post, or any harm done by such content.
(b) All ratings should be honest and indicative of the performance of that particular tradie. All comments and reviews are moderated and we reserve the right to exclude any comments or reviews that we believe to be spam, false, misleading and/or contain the use of offensive or threatening language. We also reserve the right to allow any negative comments or reviews in order to maintain a transparent service to our users, we will not remove negative comments and reviews upon request simply because they not positive.
(c) The user who posts the feedback is directly responsible for his or her written evaluation. In some exceptional circumstances, A2Z Tradies may remove feedback, but only at its sole discretion. Likewise, any user of the website who posts feedback in reference to a tradie is responsible for its accuracy and legality.

Changes

(a) A2Z Tradies reserves the right to change or update these terms and conditions from time to time. As a User of the website, you are responsible for acknowledging any updates of these terms and conditions by visiting this section. Any significant changes in the terms and conditions will be followed by notification emails to all active Users.

Tradie & Advertiser Terms and Conditions

By using the Service offered through A2Z Tradies, you are bound by the terms and conditions as set out below. If you do not agree with any of these terms, you are prohibited from using or accessing the A2Z Tradies Website.
These Terms and Conditions shall be governed by and construed in accordance with the Queensland law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the QLD courts.

Intellectual Property

(a) A2Z Tradies owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and you agree not use or copy any part thereof without our written permission.
(b)The intellectual property rights on postings, messages, text, files, images, photos, video, sounds, or other materials (“content”) Users upload to A2Z Tradies are retained by the copyright owner, and these are added to the site by Users at their own risk. In doing so you are giving expressed and irrevocable permission for us to store, display and use the content.

Disclaimer

(a) We advertise and promote businesses through the A2Z Tradie Website in specified categories.
(b) We reserve the right to reject, remove and/or amend advertisements text graphics or other material submitted for inclusion on the Website which in our opinion is obscene, defamatory, infringes the copyright or other rights of any third party, or which is illegal or does not meet our standards.
(c) We do not make any representation or endorsement of the creditworthiness or value of any visitor to the Website who contacts you as a result of your entry on the Website.
(d) We accept no liability for any transactions which take place between you and visitors to the Website nor do we accept any responsibility or liability for any loss suffered by you or by any of your customers or any other person arising out of your entry on the Website, howsoever caused.
(e) You agree to indemnify us for any loss we suffer as a result of any action brought against us as a result of your entry on the Website, the material contained therein or any service or product supplied by you. We do not accept any liability for any feedback posted on the Website from people who engage you through the Website.

Directory Listing & Advertisement Conditions

(a) By submitting your listing or advertisement, you agree that the information you provide us on registration for the Service is full and accurate and not misleading or untrue in any way.
(b) It is your responsibility to update us of any changes to that information by emailing admin@A2Z tradies.com.au
(c) Each registration for the Service is for a single user only. On registration, you will be allocated a username and password. You are responsible for all use of the Service and for preventing unauthorised use of your login details.
(d) Following the acceptance of your application for subscription to the Service by us, we will register your details on the Website and make the Service available to you.
(e) You must keep in force at all times valid public liability insurance cover, up to date membership & licenses of applicable trade bodies and such qualifications as required by law.
Editorial Guidelines for Advertisers
(a)Advertisers submitting details of a business for inclusion in the directory accept that A2Z Tradies may amend submissions at its discretion, including changing submissions due to spelling and grammatical errors or for general quality and editorial purposes.
Every listing submitted is manually reviewed by A2Z Tradies. We reserve the right to reject submissions from Advertisers on the following grounds:-
(1) Where Advertiser pastes in large quantities of ‘duplicate textual content’ (for example text copied directly from Advertisers’ own website or a third party’s website).
(2) Where content is submitted that breaks Legislation (current or future) in any jurisdiction.

Payment Terms & Refunds

(a) You agree to pay A2Z Tradies a subscription fee as per the advertising package selected. In most cases invoices are on a pro-forma basis with a 30 day payment term. If your account has an invoice which is more than 7 days overdue your account will be automatically restricted.
(b) Advertisers have the right to cancel their directory listing or advertisement within 7 working days of receipt of the original order for a full refund. Should you wish to cancel within 7 working days, please email us at admin@a2ztradies.com.au and we will delete the Advertisement or directory listing and arrange for a full refund.
(c) By designating a card to be billed, you confirm that you are authorised to make such a purchase.
(d) You agree to receive all invoices by email to the email address you have provided to us. It is your responsibility to ensure that this email address is working correctly.
(e) A2Z Tradies reserves the right to change the price of its advertising packages at any time. Any change in price will be communicated to you in advance. If you do not wish to be bound by the new advertising prices, you may close your account before the change comes into effect. Your continued use of the Service after this date will constitute an acceptance of the new advertising subscription price.
(f) You agree that A2Z Tradies has the right to change the features of its advertising packages.

Ratings & Reviews

(a) You understand that A2Z Tradies is not responsible for the feedback content that customers post, or any harm done by such content.
(b) All ratings should be honest and indicative of the performance of that particular tradie. All comments and reviews are moderated and we reserve the right to exclude any comments or reviews that we believe to be spam, false, misleading and/or contain the use of offensive or threatening language. We also reserve the right to allow any negative comments or reviews in order to maintain a transparent service to our users, we will not remove negative comments and reviews upon request simply because they not positive.
(c) The user who posts the feedback is directly responsible for his or her written evaluation. In some exceptional circumstances, A2Z Tradies may remove feedback, but only at its sole discretion. Likewise, any user of the website who posts feedback in reference to a tradie is responsible for its accuracy and legality.

Termination of service

(a) You agree that A2Z Tradies, in its sole discretion, has the right (but not the obligation) to deactivate your account, or otherwise terminate or restrict your access to or use of the website, immediately and without notice, for any reason, including, without limitation, if A2Z Tradies believes that you have acted inconsistently with its terms.
(b) Further, you agree that A2Z Tradies shall not be liable to you or any third-party for any termination or restriction of your access to the website.

Changes

(a) A2Z Tradies reserves the right to change or update these terms and conditions from time to time. As a User of the website, you are responsible for acknowledging any updates of these terms and conditions by visiting this section. Any significant changes in the terms and conditions will be followed by notification emails to all active Users.